Quick Overview
You can delete your Bloom account and all associated data directly in the app. This page explains the exact steps, what gets removed, and how to reach us if you cannot access the app.
Delete Your Data In-App
- Open Bloom on your device.
- Go to Settings then Account.
- Tap Delete Account.
- Read the confirmation details and tap Delete to confirm.
What happens: On confirm, Bloom deletes your data locally, removes your email contact, resets analytics identity, and returns you to onboarding.
What Gets Deleted
- Email provider: Email contact permanently deleted.
- Local database: All profile, progress, streak, badge, mastery, and session records.
- Device preferences: All Bloom keys, saved email, and onboarding state.
- Analytics: User identity reset (anonymized).
If You Can't Access the App
Email ckb@downloadbloom.app with the subject "Account Deletion Request" and include:
- The email address associated with your Bloom account.
- Confirmation that you want all data deleted.
We will delete your data and confirm once complete. If we need more details to verify ownership, we reply within 24 to 48 hours.
Processing Timeline
- In-app deletion: Immediate for local data; remote services are triggered right away.
- Support requests: Processed as soon as we confirm ownership; you receive a confirmation email when deletion is finished.
Subscription Reminder
Subscriptions are NOT automatically cancelled. To cancel, go to Settings then Apple ID then Subscriptions then Bloom then Cancel Subscription.
Need Help?
Contact ckb@downloadbloom.app. We typically respond within 24 to 48 hours.